Tkbat Privacy Policy — your data is safe with us

Tkbat ("we", "us", or "the platform") is a trusted online Sports Betting platform serving sports fans across Bangladesh. This Privacy Policy ("Policy") applies to the tkbat website, mobile app, and all associated services.

We understand how valuable your personal data is to you. That's why tkbat is always committed to keeping it secure. This policy is written in plain, straightforward language so every user can easily understand it.

Key Definitions

• Personal information: Any information that can directly or indirectly identify you — such as your name, mobile number, email address, or national ID number.
• Processing: Any operation involving the collection, storage, use, modification, or deletion of data.
• Third parties: Any individual or entity other than tkbat.
• Cookies: Small files stored on your device to help the website function smoothly.

Tkbat only collects information that is strictly necessary to provide its services. We never ask for unnecessary or excessive data. Below is a full breakdown of what information is collected and under what circumstances.

2.1 Information Collected at Registration

2.2 Automatically Collected Information

When you use tkbat, the following information may be collected automatically:

• IP Address & Device Type
• Browser & Operating System Information
• Time of site access and session duration
• Time spent on each page
• Betting Activity & Transaction History

Tkbat uses your data only for specific, legitimate purposes. It is never used for anything else without your consent. Below is a clear breakdown of exactly what your data is used for.

3.1 Primary Use

• Account Management: To create your account, keep you logged in, and maintain account security
• Payment Processing: To process deposits and withdrawals
• KYC verification: To verify age and identity in compliance with legal obligations
• Betting services: To calculate your bet records and payout history
• Customer Support: To resolve your complaints and queries

3.2 Additional use (with your consent)

• To keep you informed about new bonuses and promotions
• To create personalised offers based on your preferences
• To conduct research and analysis for platform improvement
• To detect unusual activity and prevent fraud

Tkbat never sells your data. However, there are a limited number of circumstances in which your information may be shared with others. Those circumstances are clearly outlined below.

4.1 When information may be shared

• Payment providers: Payment providers such as Mobile Pay, Nagad, and Rocket receive only the information needed to process transactions. They are bound by strict confidentiality agreements with us.
• Legal Obligations: Information may be disclosed upon lawful order from the Government of Bangladesh or a court of law.
• Fraud prevention: Information may be shared with relevant authorities in connection with money laundering or financial crime investigations.
• Technology partners: Technology partners that support platform operations may receive limited and necessary data only.

4.2 International Data Transfers

In some cases, your data may be stored on servers outside Bangladesh. We ensure those servers comply with international data protection standards and that your information remains fully secure.

Tkbat uses cookies and similar tracking technologies to enhance your experience on the website and app. Cookies are small text files stored on your device that help remember your preferences and session details.

5.1 Types of cookies

• Essential cookies: Login sessions and security verification are essential for the site to function and cannot be disabled.
• Functional cookies: Remembers your language preference and theme settings. These can be disabled, though some features may not work as expected.
• Analytics Cookies: Helps us understand which pages are used most. This data is completely anonymous.
• Marketing Cookies: Used to show you relevant promotions. You can turn this off at any time.

5.2 Cookie Controls

You can delete cookies or block new ones from your browser settings. However, disabling essential cookies will prevent tkbat from functioning properly.

Tkbat uses industry-leading technology to protect your data. Our security team monitors systems around the clock to prevent any unauthorized access.

6.1 Technical Security Measures

• SSL/TLS Encryption: All communication between your browser and our servers is 256-bit encrypted
• Two-Factor Authentication (2FA): An extra layer of security when logging into your account
• Firewall Protection: Advanced firewall to prevent DDoS attacks and unauthorized access
• Regular Security Audits: Regular penetration testing conducted by third-party security experts
• Data masking: Sensitive information (such as card numbers) is automatically masked
• Access Control: Only authorized personnel can access your data, and all such access is logged

6.2 Administrative Safeguards

• All staff receive privacy and data protection training
• Access to user data is granted on a strictly need-to-know basis
• Users will be notified within 72 hours in the event of a data breach

Tkbat believes you should have full control over your own data. That's why we provide you with the following rights and actively help you exercise them.

Tkbat does not retain your data longer than necessary. How long we keep it depends on the type of information and applicable legal requirements.

Once the retention period expires, your data is securely deleted or fully anonymised so that it can no longer be linked to you in any way.

Tkbat is a responsible platform. Our services are strictly for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

Notice to parents: If you suspect your child has created an account on tkbat, please contact us immediately. We will take prompt action.

Tkbat may update this Privacy Policy as needed. Changes may be prompted by new legal requirements, new technologies, or updates to our services.

Notice of Changes

• A notice will be posted on the website for any significant changes
• You may be notified via your registered mobile number or email
• The "Last Updated" date at the top of the page will be revised
• Continuing to use tkbat after any changes means you accept the updated policy

If you have any questions or concerns about this Privacy Policy, or would like to exercise your rights, feel free to reach out. Our privacy team is always ready to help.